The Nagasaki City Tourism Urban Development Network holds seminars and workshops where members can input market information and interact with other members. These events are called "opinion exchange meetings and business networking meetings" and are held as a benefit exclusively for members.

The theme of this opinion exchange and business networking event was "How to create emotional connections with customers to make them want to see you again."

The guest will be Ms. Satoko Ogawa of Kyushu Railway Company, who has been at the core of Seven Stars since it began operation of Japan's first cruise train, "Seven Stars in Kyushu," in October 2013, and who has worked as crew and staff, and currently serves as Deputy General Manager of the Cruise Train Headquarters. She will talk about the secrets behind moving the hearts of customers and continuing to weave the story.
In the second part, we will invite people active in the Unzen area to speak in a panel discussion format together with Mr. Ogawa about how they build relationships with customers in the area and what they value.
At the end of the event, there will be a reception where guests and participants can socialize with each other.

This seminar is recommended for accommodation, souvenir, food and beverage, retail, and experience businesses that build direct relationships with customers, as well as businesses working to increase the added value of their services, and managers and executives. Please join us!

*This is limited to members of the Nagasaki City Tourism Urban Development Network, so if you are not yet a member, please register below.
(https://www.at-nagasaki.jp/dmo/network）

■ Theme
Nagasaki City Tourism and Urban Development Network Business Exchange Meeting
How to weave relationships with customers to make them want to see you again

■ Schedule
Tuesday, January 7, 1 28:13-30:16 

■ Location
Nagasaki Prefectural Art Museum, 2nd floor hall

■ Timetable
13:30～13:35 Introduction
13:35-14:20 [Part 1] Lecture by Mr. Ogawa
14: 20-14: 30 Break
14:30-15:15 [Part 2] Panel discussion
15:15-15:25 Introduction of DMO NAGASAKI's initiatives
15: 25-15: 30 Break
15:30-16:30 [Part 3] Social gathering (light meal included)

■ Guest
Ms. Satoko Ogawa, Deputy General Manager of Cruise Train Division, Kyushu Railway Company
Masashi Seto, General Manager, Business Management Department, Unzen Tourism Bureau
Mr. Masakazu Araki, Director, Local Products and Tourism Promotion Division, Unzen Tourism Bureau
Owner of TSUDOI guest house, Mr. Hayato Ichiki

■ Target
Accommodation, souvenir, food and beverage, retail, and experience businesses that build direct relationships with customers
Businesses working to increase the added value of their services
Highly recommended for managers and executives. 

■Application
https://forms.gle/s3kty1HbiPmP18qL9
*Deadline: Friday, January 7, 1, 24:18
　　　For applications after the deadline, please call the number below.

■ Contact Us
DMO NAGASAKI
(Nagasaki International Tourism and Convention Association)
Person in charge: Sakai (Morinaga)
TEL：095-823-7423